Safe Gaming Policy

Play Responsibly,
Enjoy the Fun

okpk believes gaming should be a safe form of entertainment — not a source of addiction or financial stress. Our tools and support are here for you.

21+ For players aged 21 and above only

Our Commitment

At okpk, every player's wellbeing is our top priority. We believe online gaming should be a fun and entertaining experience — we never want it to have a negative impact on anyone's life. That is why we have placed responsible gaming at the heart of our platform.

The most important thing to remember about gambling is that it is for entertainment, not a source of income. Whether you are playing slots, cricket betting, or live casino at okpk, always set a budget for yourself and stay within it. Avoid chasing losses by placing more bets to win back money you have lost — this mindset is one of the key signs of problem gambling.

We encourage every user to take regular breaks, spend time with family and friends, and not make gaming the central focus of their life. Remember, okpk is only enjoyable when you stay in control.

Tools to Stay Safe

Deposit Limit

You can set a limit on how much you deposit over a specific period — daily, weekly, or monthly. This protects you from overspending and keeps you within your budget. Contact our support team to set a limit.

Time-Out Feature

If you feel you need a break, you can use okpk's time-out tool to temporarily close your account for anywhere from 1 day up to 6 weeks. During this period you will not be able to play any games or make deposits.

Self-Exclusion

If you feel that gaming is causing serious problems in your life, you can permanently close your account for an extended period — 6 months or more — through self-exclusion. Contact support to take this step.

Loss Limit

Decide in advance the maximum amount you are willing to lose over a set period. Once a loss limit is in place, you will be notified when you reach that amount and prevented from placing further bets.

Session Reminder

It is easy to lose track of how long a gaming session has been going on. With session reminders active, you will receive an alert after a set amount of time so you can make a conscious decision to take a break.

24/7 Support

okpk's trained support team is available seven days a week, twenty-four hours a day. If you have any concerns about your gaming, reach out via live chat or email without hesitation — support is available in both Bengali and English.

21+

The minimum age to participate at okpk is 21. Opening an account for anyone under 21 is strictly prohibited.

Age Verification & Minor Protection

okpk is firmly committed to keeping minors away from gaming. We follow an age verification process at the time of account registration and immediately review any account that raises suspicion.

If you have children or teenagers in your household, take the following steps: install parental control software on your devices, keep your login credentials secure, and always log out after using your account.

If you suspect that a child or minor has been using your account, notify the support team immediately — we will act quickly.

Warning Signs of Problem Gaming

If you notice any of the following signs in your own behaviour, it may be an indication of a problem. In that situation, take a break and seek help.

Chasing losses: You keep placing more bets to recover what you have lost and cannot break out of this cycle.

Exceeding your budget: You are regularly spending more than the limit you set for yourself.

Neglecting family and social responsibilities: Gaming is causing you to lose focus on family, work, or studies.

Lying about gaming: You are hiding or misrepresenting your gaming activity or spending from people close to you.

Playing with borrowed money: You are gambling with money you have borrowed or taken on credit, leading you toward financial difficulty.

Restlessness when unable to play: You feel mentally restless, irritable, or anxious when you cannot game.

How to Use the Safety Tools

Contact Support

To set a deposit limit, loss limit, or time-out, first submit a request through our 24/7 live chat or email support. Our team will process your request promptly.

Set Your Limits

Let us know the limits that suit you — what your daily deposit limit should be, what your weekly loss limit should be, or how long a time-out you want. The support team will apply it to your account.

Wait If You Want to Change

Requests to tighten limits for safety take effect immediately. However, requests to relax limits are subject to a set waiting period, so that decisions are not made in the heat of the moment.

If You Need Self-Exclusion

If you feel that gaming is getting out of your control, apply for self-exclusion. This process will close your account for an extended period. Do not attempt to open a new account while a self-exclusion is in effect — this is a violation of the rules.

Remember: These tools exist for your own protection. Using them is not a sign of weakness — it is proof of self-awareness. okpk will always be here for you.

Simple Tips for Responsible Gaming

Set a fixed budget before you play and stick to that amount.

Never think of gaming as a way to earn money — it is entertainment only.

Take regular breaks between sessions and turn your attention to other activities.

Avoid playing when you are under stress, feeling low, or under the influence of alcohol.

Spend time with family and friends — have open conversations with them about gaming.

Even during a winning streak, stay composed — your luck can change at any time.

Need Help? We're Here

If gaming is becoming a problem for you or someone you care about, reach out to us without hesitation. okpk's support team is always here for you.

Ways to Reach Us

24/7 Live Chat Log in to the site and talk to our trained team via live chat at any time.

Email Support [email protected] — write to us in Bengali or English and we will reply promptly.

Language Support Support is available in both Bengali and English — contact us in whichever language you prefer.